FAQ

Here are answers to common questions from our B2B customers:

Q1: What is your MOQ?

A: MOQ varies by product line. Most items have a MOQ of 1000 pcs. Small trial orders are sometimes available for certain products — please contact us to confirm.

Q2: Do you provide samples?

A: Yes. We offer samples for quality checking before mass production. Sample cost and shipping cost are usually borne by the buyer.

Q3: What certifications do your toys have?

A: Our products comply with major safety standards including EN71, ASTM F963, and CE. We can provide test reports for bulk orders.

Q4: Can I add my own logo or custom packaging?

A: Yes. We offer OEM/ODM services, including custom printing, logo stamping, and personalized packaging.

Q5: What payment methods do you accept?

A: We accept T/T (bank transfer), Western Union, and other methods by agreement. Credit card payment is available for small orders.

If you have other questions, please contact our sales team directly.